RefundMyTicket has access to various flight data and other databases regarding flight movements, weather and strike reports, as well as legal case databases dealing with European and national case law.
With our in-depth knowledge of the transportation sector and our network of international lawyers, we possess the tools that enable us to identify, check, validate and launch the compensation process, all while following the relevant legal framework.
In the event of litigation or of proven bad will of the company, we have partnerships with European lawyers who will not hesitate to launch the required legal prosecutions in front of any jurisdiction. This way, we can guarantee to our clients that all necessary efforts will be made to help them get their compensation as swiftly as possible.
The processing time depends on each individual case. We have had cases that were resolved within a few weeks and other cases took more than a year. It depends on each airlines’ processing policies. So it is not possible to predict how long the entire process will take. Nonetheless, our goal at RefundMyTicket is to deal with the complaint in the most efficient and fastest way.
RefundMyTicket helps passengers who suffered from a delayed, cancelled or overbooked flight but is not a service from an airline. Our enterprise works independently and tries to help the damaged passengers getting their compensation. A compensation which is, most of the time, difficult to get.
RefundMyTicket works on a “No Win No Fee” basis. This means we charge nothing for handling your claim against the airline. When we win your case, we will keep 18% of the total compensation to cover the costs involved in claiming.
RefundMyTicket uses a “No win, no fee” principle. This means that if our intervention does not produce a successful outcome, you owe us nothing regardless of the time and efforts we spent on your case.
This applies to both the amicable and judicial step. Therefore, regardless of the outcome of the trial, RefundMyTicket will pay all the costs.